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This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
Smartsheet Unavailable
Incident Report for Smartsheet Gov
Postmortem

On December 13th, 2023 at 4:02am, some customers in the Smartsheet Gov region were unable to access the application due to a DNS issue. The issue was resolved and access resumed for all customers approximately 45 minutes later.

Posted Dec 13, 2023 - 11:06 PST

Resolved
This incident has been resolved.
Posted Dec 13, 2023 - 06:19 PST
Update
We are continuing to investigate issues logging into Smartsheet and will provide an update within the next 30 minutes.
Posted Dec 13, 2023 - 05:46 PST
Investigating
We are investigating issues logging into Smartsheet and will provide an update within the next 30 minutes.
Posted Dec 13, 2023 - 05:17 PST
This incident affected: Core Application.