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Unable to load Smartsheet Gov intermittently
Incident Report for Smartsheet Gov
Postmortem

On June 13th, 2023 at 08:00 PM PDT, a service configuration was updated that impacted the Smartsheet Gov site. During that time, some customers were unable to log into the Smartsheet Gov portal. We were able resolve the configuration issue and restore full operation to the portal by June 14th 10:06 AM PDT.

Posted Jun 14, 2023 - 11:45 PDT

Resolved
This incident has been resolved.
Posted Jun 14, 2023 - 11:45 PDT
Update
We are continuing to monitor for any further issues.
Posted Jun 14, 2023 - 10:10 PDT
Monitoring
We have identified the issue and implemented a fix. We will continue to monitor the situation.
Posted Jun 14, 2023 - 10:06 PDT
Update
We are working to resolve the identified issue. We will provide an update in 60 minutes.
Posted Jun 14, 2023 - 09:56 PDT
Identified
We have identified an issue and are working to resolve it. We will provide an update in 60 minutes.
Posted Jun 14, 2023 - 08:44 PDT
Investigating
We are currently investigating some customer reports of Smartsheet not loading consistently. We will provide an update in 60 minutes.
Posted Jun 14, 2023 - 07:38 PDT
This incident affected: Core Application.