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This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Unable to load Smartsheet Gov intermittently

Incident Report for Smartsheet Gov

Postmortem

On June 13th, 2023 at 08:00 PM PDT, a service configuration was updated that impacted the Smartsheet Gov site. During that time, some customers were unable to log into the Smartsheet Gov portal. We were able resolve the configuration issue and restore full operation to the portal by June 14th 10:06 AM PDT.

Posted Jun 14, 2023 - 11:45 PDT

Resolved

This incident has been resolved.
Posted Jun 14, 2023 - 11:45 PDT

Update

We are continuing to monitor for any further issues.
Posted Jun 14, 2023 - 10:10 PDT

Monitoring

We have identified the issue and implemented a fix. We will continue to monitor the situation.
Posted Jun 14, 2023 - 10:06 PDT

Update

We are working to resolve the identified issue. We will provide an update in 60 minutes.
Posted Jun 14, 2023 - 09:56 PDT

Identified

We have identified an issue and are working to resolve it. We will provide an update in 60 minutes.
Posted Jun 14, 2023 - 08:44 PDT

Investigating

We are currently investigating some customer reports of Smartsheet not loading consistently. We will provide an update in 60 minutes.
Posted Jun 14, 2023 - 07:38 PDT