Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Unable to load Smartsheet Gov intermittently
Incident
Report for Smartsheet Gov
Postmortem
On June 13th, 2023 at 08:00 PM PDT, a service configuration was updated that impacted the Smartsheet Gov site. During that time, some customers were unable to log into the Smartsheet Gov portal. We were able resolve the configuration issue and restore full operation to the portal by June 14th 10:06 AM PDT.
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
We have identified the issue and implemented a fix. We will continue to monitor the situation.
Update
We are working to resolve the identified issue. We will provide an update in 60 minutes.
Identified
We have identified an issue and are working to resolve it. We will provide an update in 60 minutes.
Investigating
We are currently investigating some customer reports of Smartsheet not loading consistently. We will provide an update in 60 minutes.